Generate Potential Leads/Call Back Customers With Click to Call Widget
How click-to-dial can be implemented
On Website | On Mobile App |
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End user enters their number on the link/widget installed on your website. GoByAds API instantly connects the call to the preassigned number and customer. Your agent and customer are now directly connected through the call. | A click-to-call button on your app enables quick and reliable connectivity between the customer and your agent. Your agent and customer are connected now. |
FEATURES
Instant Callback Solution to Step Up Your Customer Experience
Schedule Callbacks | Multidevice Compatibility | Call Recording |
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Do not keep customers waiting in long call queues. Instead, provide your customers with the flexibility to connect at their preferred time directly. | Without installing any additional plugin, customers can easily use the callback button on multiple devices. | Keep a tab on every customer conversation with automatic call recording. Use these recordings to provide effective coaching to your agents. |
CRM Integration | Callback API | Caller ID Choices |
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Get an overview of the customer’s journey by integrating your service with CRM. Utilise this information to make a quick and informed business decision. | Embed callback APIs in your agent portal or app. And without manual dialling get quickly connected with the desired customer | Tweak your outbound caller ID by selecting from the list of available options. Seamlessly toggle between multiple caller IDs when needed. |
BENEFITS
Spend Less and Deliver More
Capture Website Visitors | Reduce Call Waiting Time | Call Without Dialing |
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Convert web-based traffic into potential leads by providing a prompt method to inquire about the services. | Get rid of long call queues and deliver a high-quality customer experience by asking customers to request/schedule a callback at their convenience. | Eliminate the task of remembering and manually dialing numbers. With a single click on the browser, you can place the call on the desired number. |
Better Customer Experience | Easy Implementation | Track Conversation |
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Providing a fast and optimised way of communication largely reduces the customer’s effort to initiate conversation with the business. | No complex configuration or deployment required. Simple and easy to integrate calling widget can be instantly added on your website or portal. | Determine customer behavior pattern and expectations by listening to call recording and analyzing call trends. |