VoIP is a technology that allows voice communication to be transmitted over the internet or IP networks instead of traditional telephone lines. It converts voice signals into digital data packets, which are then sent over the internet and reassembled at the recipient’s end.
Key Features:
Internet-Based Calls: Uses broadband or mobile data instead of PSTN (Public Switched Telephone Network).
Cost-Effective: Reduces costs for long-distance and international calls.
Multi-Device Support: Works on computers, smartphones, tablets, and VoIP-enabled phones.
Additional Features: Supports video calls, conferencing, voicemail, and integration with other applications.
Common Uses:
-Business communication via platforms like Zoom, Microsoft Teams, or Google Meet.
-Call centers and customer support services.
-Personal long-distance and international calls at lower costs.
-Unified communication systems combining voice, video, and messaging.
Example:
A company using Zoom or Skype to make voice calls over the internet instead of traditional phone lines is using VoIP technology.
Difference from Traditional Telephony:
VoIP: Uses the internet, flexible, lower cost, supports multimedia.
Traditional Telephony: Uses dedicated telephone lines, higher cost, primarily voice only.
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